Presentations

You Can Have the “I Can’t Wait to Get Out of Bed” Practice! The How-To’s to Get Dentists and Teams Moving in the Right Direction

Course Description: Let’s face it. Running today’s dental practice is challenging and dentists simply can’t do it alone. Imposed regulations, technology, patient expectations and lower profits have upped the ante to taking a fresh and different approach to management—a team approach. Do you have the right team? Does it make sense for you to hire a Practice Administrator? Learn what it will take to finally allow you to confidently focus on dentistry and your team shoulder some of the management responsibilities. Debbie always leaves her audiences thinking and will provide a sensible framework for practice management.


The “New” New Patient Experience: A Team Approach For the Changing Marketplace

Course Description: New patients are precious. The experience the practice creates can mean the difference between patients who are excited about you, or - the kiss of death - indifferent about you and your team. Debbie will demonstrate how to combine great, patient-centered service with an efficient and logical system to help you to cultivate a committed patient base.


The Doctor as CEO: Plan Your Way to Success and Profitability

Course Description: To practice dentistry, one must have a dental license to ensure the well-being of the patient; however, most dentists do not get a business degree to ensure the well-being of their practice. The Doctor as CEO focuses on putting the doctor in the driver's seat of his or her practice. In this program, a fresh approach will be taken which is likely to change your perspective on business plans, cash flow management, budgets, and goals. Learn proven strategies that result in higher profitability and peace of mind! Come and learn:

  • How your overhead "stacks up" against industry standards.
  • How to diagnose practice "potential" so that your goals make sense.
  • That a new way of looking at your numbers can set you free!

Are you ready to see your practice in a new light? This is an opportunity to improve practice profitability!


The Dentist as Business Person: The Top 5 Hassles and How to Beat Them Once and For All!

Course Description: Most dentists are 100% comfortable at chairside, but they lose sleep over what to do about their numbers, how to motivate their team to peak performance, diffuse staff conflicts, hold employees accountable, and other non-clinical "hassles", because they lack the confidence and know-how to handle these situations. It’s understandable. Did you learn these skills in dental school?  Areas of focus:

  • Knowing your numbers, and using them to realize the full potential of the practice.
  • Hiring the best staff – how to find the right people and bring out their best.
  • Doing performance appraisals – how a few minutes of feedback will result in a more productive employee.
  • Giving salary reviews – using as an occasion to motivate and get staff excited about their future with your practice.
  • Taking the drama out of tough team situations – and coming out a hero!

Learn how to turn the Top 5 Hassles into opportunities to improve and grow your business – and get better sleep immediately!


Please note: All presentations can be customized to a Meeting Planner's particular needs and time frames.

Celebrating 25 years in Consulting

I am very proud to announce that 2015 marks my 25th year working as a Dental Practice Management Consultant. With many thanks to all my wonderful clients, colleagues and friends who have enriched my life!


The ADA Practical Guide to Leading and Managing the Dental Team

ADA Practice Guide

It is an honor to be a contributing author to the ADA's newest publication, "Leading and Managing the Dental Team". Thank you, ADA, for the opportunity and for your dedication to providing your members with helpful practice support.

My chapter is entitled, "Total Team Engagement with Numbers and Statistics". Other chapters include expert advice from industry leaders on topics relating to Leadership, Conflict, and Incentives and Engagement.

To order, call 1-800-947-4746 or visit adacatalog.org.

Sincerely,